Regarding system incident

Incident Report for SocialDog

Resolved

The incident is now resolved.
We apologize for any inconvenience.

Posted Aug 17, 2026 - 22:21 JST

Monitoring

The incident is now resolved.
We are currently monitoring the status of the incident.
We apologize for any inconvenience.

Posted Aug 17, 2026 - 14:38 JST

Investigating

Thank you for using SocialDog.

We are currently experiencing a system issue where a temporary error has occurred during communication with the X API. We sincerely apologize for any disruption and inconvenience this may cause to your workflow.

【Affected Period】
2026/8/15 7:00 (JST) – Ongoing

【Issue Details】
・Conversation trends
・Keyword Monitor

【Cause】
This issue was caused by temporary errors and instability in our system's communication with the X API.

【Current Status】
We will provide further updates on this page as soon as more information becomes available.

Thank you for your patience and understanding while we work to resolve this.

Posted Aug 15, 2026 - 09:44 JST

This incident affected: Analytics and Inbox.